Privacy Policy

At Chanze Casino, we value the trust you have placed in us to provide a secure and enjoyable gaming experience. We want to be transparent about how we collect, use, and protect your personal data.

Data Collection

When creating an account with us, you will need to provide certain information such as:

Email address
Password
Date of birth
Country of residence
Language preference

We may also ask for additional details at a later stage, but we only collect what is necessary and relevant to our services.

Data Usage

Your personal data is used to:

Create and manage your account
Verify your identity
Provide you with a unique username and password
Send notifications about bonuses, promotions, and other important updates
Improve our website and services based on usage patterns

We will not share or sell any of the data we collect from you. However, in some cases, it may be necessary to disclose information:

As required by law
To comply with government regulations
To prevent fraud or unauthorized activities
In accordance with a court order

Security Measures

We use various security measures to protect your personal and sensitive data, including:

SSL encryption for secure browsing
Firewalls and DDoS protection
Regular software updates
Strong passwords and two-factor authentication (for VIP accounts)

Data Retention

Your account will remain active until you choose to delete it. We retain data only as long as necessary or required by law.

Data Sharing

We may share anonymous aggregated information with our partners for the following purposes:

Improving user experience
Providing better customer support
Developing new features and services
Meeting business needs

Cookies and Tracking Tools

Our website uses cookies, web beacons, and other tracking tools to enhance your gaming experience. We collect data such as:

Browser type and version
Operating system and platform
Device type (desktop or mobile)
Screen resolution and color settings
Language preferences

These tools help us understand usage patterns, detect technical issues, and provide targeted recommendations.

Right of Access, Rectification, Erasure, Restriction, Objection, and Data Portability

You have the right to access your data at any time. You can also request correction or deletion if you believe there is an inaccuracy or outdated information. Please contact us via email for this purpose.

Your rights under General Data Protection Regulation (GDPR)

Right of Access: Article 15
Right of Rectification: Article 16
Right to Erasure: Article 17
Right to Restriction: Article 18
Right to Object: Article 21
Right to Portability: Article 20

If you have any questions, concerns or complaints about our data collection and usage practices, please feel free to contact us.

We will do our best to resolve your queries promptly.

Changes to this Policy

We may update our Privacy Policy from time-to-time as necessary. You agree that by continuing to use our services you are accepting the terms of this updated policy.

Thank you for choosing Chanze Casino. We value your trust and promise to maintain a secure, enjoyable gaming environment for all users.